Chailease Auto Rental

Chailease Auto Rental

We are taking all the necessary steps to comply with the General Data Protection Regulation (GDPR)
requirements. If you are residents of EU, please refer to an updated version of our Privacy Statement with
information regarding GDPR. Our services are rendered to you on the basis of your understanding of your
data privacy rights. You can choose not to provide us with your data, but we may then not be able to service
you where such services require processing such data.

CHAILEASE AUTO RENTAL INC. PRIVACY STATEMENT

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How to Rent a Car

1

Visit Chailease Auto Rental official website to rent a car. Renters must be at least 18 years of age and have valid driving license. Credit card payment only.

Online Payment

Gets bonus point through online reservation.

2
3
Reservation Completed

Please check e-mail or text message

Chailease Auto Rental will contact you to confirm the reservation.
4
5
Collect the car at the store in person

Taiwan Citizen:Taiwanese ID and Driver's License
Foreigners:Passport, international Driving Permit and native driving license acceptable by Taiwan Directorate General of Highways, MOTC.

*Credit card holder must show up and present the card at rental counter.

Features

  • Unlimited Mileage(excl. monthly rental)
    More freedom and flexibility of mobility
  • Late Return Extension
    10% of daily rate for every hour late (full daily rate applies after 8 hours late)
  • 24/7 service hotline
    Around the clock support
  • Simple Registration
    Only valid identification and deposit bond required (Passport and International Driving Permit)
  • Varity payments
    LINE Pay、Apple Pay、Google Pay and Zingala
  • One Way Rental
    Conveniently pick up and return vehicle at different sites
    One-Way Rental Service Fee
  • Insurance
    Collision Damage insurance, theft insurance, driver & passenger liability, basic third party liability, and additional third party liability
    More
  • Value Added Protection
    Exempt from self deductible, NOC (Non operation charge) and vehicle theft deductible.
    More

Service Notice

  • Requirements

    Renters must be at least 18 years old, and pay by credit card or other mobile payment.
    Taiwan Citizen:Taiwanese ID and valid Driver's License
    Foreigners: Passport, international Driving Permit and native driving license acceptable by Taiwan Directorate General of Highways, MOTC.
    After your first 30 days in Taiwan, you must apply at the Motor Vehicles Office for an endorsement of your IDP.
    PLEASE NOTE: The first 30 days is counted from the entry Taiwan date.
    *Detailed license requirement for Foreigners

  • Insurance Policy

    Collision Damage Insurance:Excluding damage arising from DUI, unidentified damage, rental agreement violations, and activities not covered by insurance, renter is only responsible for NT$10,000(Note 1). Unless vehicle is beyond repair in which renter is responsible for 10% (domestic vehicle) or 20% (imported vehicle) of vehicle value.
    Theft Insurance:90% of car market value; customers shall be responsible for 10% of car market value. (Note 1)
    Driver/Passenger Insurance:Up to NT$2,000,000 per person
    Basic Third Party Liability:Up to NT$2,000,000 per person death (government required)
    Additional Third Party Liability:Up to NT$2,000,000/person ( Up to NT$4,000,000), Up to NT$500,000 on property loss/accident
    The above insurance policy does not include damage or loss resulting from natural disasters, severe weather (typhoon, earthquake, floods, etc.), or any damage to vehicle equipment
    Note1:Renter is liable for revenue loss resulting from vehicle repair or recovery (compensation is up to 20 days of vehicle's daily rate)

  • Daily Rate, Fuel, and Toll fee

    Daily Rate:1 day equals to 24 hours. 10% of daily rate shall be charged for every hour late up to 8 hours. After 8 hours late, full daily rate shall be applied. Please notify Chailease Auto Rental if you'd like to extend the rental. (Chailease Auto Rental retains right to refuse the extension)
    Fuel:Please use the fuel card (CPC or Formosa gas station) to refuel the vehicle during the whole rental. TWD $100 is applicable if fuel card is lost or broken.
    Upon return, fuel is charged based on mileages driven.
    Fuel fee = (return mileage – pick up mileage) * specific vehicle mileage charge. (Note 2)
    Note 2: Specific vehicle mileage charge please refer to Chailease Auto Rental official website.
    Toll fee:Use E-tag installed in the cars to record the toll fee in Electronic Toll Collection system (ETC). When return the car, Chailease Auto Rental will calculate the toll fee from ETC official site. Cash or credit card payment is accepted.

  • Renter's Responsibility

    Parking fees, fine tickets or other bills during the rental contract.
    Please keep the vehicle clean. Smoking is prohibited. There will be a charge of TWD $3,000, if the vehicle needs extra cleaning after your rental.
    Renter shall be obligated to exercise care when using the rental vehicle

    Cancellation Fee
    1. If the transaction is canceled on the day of pick-up or no-show, the payment will not be refunded.1. Chailease Auto Rental will refund the full payment if the renter cancels the order 10 days or more before the scheduled pick-up
    2. If the transaction is canceled in 1 day prior to the pick-up date (the day of pick-up is not included), 20% of the payment will be refunded.
    3. If the transaction is canceled 2-3 days prior to the pick-up date (the day of pick-up is not included), 30% of the payment will be refunded.
    4. If the transaction is canceled 4-6 days prior to the pick-up date (the day of pick-up is not included), 40% of the payment will be refunded
    5. If the transaction is canceled 7-9 days prior to the pick-up date (the day of pick-up is not included), 50% of the payment will be refunded.
    6. If the cancellation is caused by natural disasters or severe weather (typhoon, earthquake, floods, etc.), Chailease Auto Rental will refund the full payment.

  • Emergency

    To protect your rights, please keep the scene of the accident or theft intact and dial 110 for police. Please also contact Chailease Auto Rental immediately. Do not settle with any parties in private.

  • Accessory Charge
    Item
    Price
    Term of Rental
    1 day rental
    2 days rental
    3+ days rental
    (include 3 days)
    Dashcam
    TWD $100
    TWD $200
    +TWD $50
    for each day
    Combi Child Seat
    (Suitable for age 0~12)
    TWD $100
    TWD $200
    +TWD $50
    for each day
    Combi Cushion
    (Suitable for kg 15~36)
    TWD $50
    TWD $100
    +TWD $25
    for each day
    Dashcam SD card
    TWD $150/piece

    *Offer depends on the availability in the store, Please reserve in advance.

    *Chailease Auto Rental has the right to modify the accessory charge at any time, and such modification will take effect immediately upon announcing of the modified Terms and Conditions on the website or in the stores.

  • One-Way Rental Service Fee
    Chailease
    Taitung
    Hualien
    Yilan
    Kaohsiung
    Tainan
    Taichung
    Hsinchu
    Taoyuan
    Taipei
    Taipei
    3,000
    2,500
    1,000
    1,800
    1,500
    1,200
       800
       500
       300
    Taoyuan
    3,000
    3,000
    1,500
    1,650
    1,350
    1,000
       500
       300
    Hsinchu
    3,000
    3,000
    2,000
    1,500
    1,200
       800
       300
    Taichung
    2,500
    3,000
    2,500
    1,200
    1,000
       300
    Tainan
    2,000
    3,000
    3,000
       500
       300
    Kaohsiung
    1,500
    2,500
    3,000
       300
    Yilan
    3,000
    2,500
       300
    Hualien
    1,200
       300
    Taitung
       300
Any matter or event not provided in the context of this website shall be operated pursuant to the rental contract of Chailease Auto Rental